Q: Do you allow pickup?
A: Pickup is not available, sorry no exceptions. |
 |
Q: Does the lights, door mirrors, door handles come as a pair?
A: Yes, anything with the plural in the listing title means exactly that. |
|
Q: I am buying this for a friend can you send to their address?
A: Yes we can please email us the postal address before ordering otherwise there may be a processing fee of $3. |
|
Q: What is your return policy?
A: If the product is genuinely faulty we will exchange it. We must be notified within 7 days of you receiving the product and it must be returned back to us within 30 days of purchase. |
|
Q: Do you combine shipping?
A: Yes, on most items we can combine shipping and give you a discount. Please do not go through the ebay checkout until you have purchased all of your items and we have sent you a combined invoice first. |
|
Q: When can I expect my order to arrive?
A: Victoria 1-3 days, NSW & S.A. 2-3 days, QLD 3-5 days, N.T & W.A. 4-10 days Tas 3-8 days.
Times are a guide only and are not guarenteed. |
|
Q: How much is the Shipping and Handling Charge?
A: The shipping cost will be calculated when you checkout. |
|
Q: Do you ship internationally?
A: Yes, we ship to all countries - Please Contact Us for a quote on shipping costs. |
|
Q: Do you accept cheque or money order?
A: No sorry we do not accept this form of payment. |
|
Q: Does these lights come as a Pair? Left and Right Sides?
A: If the item title says Lights (plural) then the lights come as a pair. If it says left side then it is only the left side. |
|
Q: The item title says right tail light but the picture is of the left ???
A: The picture is for illustration purposes only. If the item title says right side tail light you will get the right side. |
|
Q: Can you let me know when the item has been shipped?
A: It is standard practice we send out a automated email to all customers when their goods have been shipped. |
|
Q: Can you send it by Express, I need it in a hurry by this weekend.
A: Sure we will have to quote you. Please note items sent out express post cannot be insured. |
|
Q: Do you allow pickups? Can you make a exception?
A: No sorry no pickups allowed. No exceptions. Please do not ask us. |
|
Q: What is your bank details for payment?
A: Bank details for payment:
Account name: KONDOU PTY LTD
BSB Number: 033 380
Account number 278899:
Bank name: Westpac
|
|
Q: Can I buy now and pay later this week or next week on pay day?
A: Yes, sure we have no problem with that. |
|
Q: Can I purchase this item and pay it over the next 2 weeks?
A: Yes, sure this is not a problem. The value of the item must be $100 or more. Please email us of each payment you make for the item. |
|
Q: What is your fax number I would like to send a receipt of payment.
A: Our fax number is 03 9793 7406 |
|
